Shipping policy

Thank you for choosing Celebrate Faith for your faith events. We aim to provide you with a seamless and efficient shipping experience. Please read the following policy carefully to understand our shipping procedures:

1. Processing Time: Personalization orders may require up to 5 business days for processing. During this time, our team ensures that your order is carefully picked, packed, and prepared for shipment. Please note that this processing time may vary during peak seasons or due to unforeseen circumstances. We appreciate your patience and understanding.

2. In-Stock Orders: For items that are currently in stock, we strive to ship your order within 72 hours of successful processing. Once your order has been shipped, you will receive a confirmation email containing tracking information, allowing you to monitor the status of your delivery.

3. Special Orders: Special orders, including personalized items or products with extended lead times, may require additional processing and handling. Lead times for special orders vary depending on the item and its customization requirements. Please refer to the product description or contact our customer service team by email (bibles@celebrateyourfaith.com) for specific lead time information.

4. Shipping Methods: We offer various shipping methods to accommodate your needs, including standard, expedited and Rush shipping options. The availability of shipping methods may vary depending on your location and the items in your order. During checkout, you will have the opportunity to select the shipping method that best suits your preferences and timeline. Note: the shipping method does not include lead times or processing time.

5. International Shipping: We are delighted to offer international shipping to select destinations. Please note that international orders may be subject to customs duties, taxes, and import fees imposed by the destination country. These additional charges are the responsibility of the recipient and are not included in the product or shipping costs.

6. Order Tracking: Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this tracking number to monitor the progress of your delivery online. If you have any questions or concerns about the status of your order, please don't hesitate to contact our customer service team by email (bibles@celebrateyourfaith.com) for assistance.

Note: Our primary goal is to ensure that your order is processed and shipped to you in a timely manner. However, please understand that unforeseen circumstances, such as inclement weather or carrier delays, may occasionally impact delivery times. We appreciate your understanding and patience in such situations.